Privacy Policy
This Privacy Policy explains how The Debt Helper ("we," "us," "our") collects, uses, and shares information when you use this website and submit a request through our form.
Who we are
The Debt Helper is a marketing and lead-generation service that helps connect consumers with participating third-party providers and partners. We are not a lender, law firm, credit repair company, or debt settlement provider, and we do not make credit decisions or provide legal advice.
Information we collect
- Information you provide: name, email address, phone number, mailing address, date of birth, estimated debt amount and types, employment and homeowner status, goals, and your consent selections.
- Verification information: where you choose the optional soft verification, information used by our verification provider to confirm debt-related information.
- Automatically collected: IP address, device and browser information, and usage data collected through cookies and similar technologies (including analytics and advertising pixels).
How we use information
- To review your request and determine whether participating providers or partners may be available.
- To share your request with participating providers or partners so they may contact you about debt-related options.
- To contact you by phone, text, and email in accordance with the consent you provide.
- To operate, secure, and improve the website and for marketing analytics.
- To comply with legal obligations and enforce our terms.
How we share information
When you submit a request and provide consent, we may share the information you provide with participating providers or partners who may contact you regarding debt-related options. We may also share information with service providers who support our operations (for example, hosting, CRM, and verification providers), and as required by law. We do not sell your Social Security number.
Communications and consent (TCPA)
By providing your consent, you agree that The Debt Helper and participating providers or partners may contact you at the phone number and email address you provide, including through automated technology, prerecorded messages, and artificial voice. Consent is not a condition of any purchase. Message and data rates may apply. You may revoke consent at any time by contacting us or by following opt-out instructions in the communications you receive.
Cookies and tracking
We and our partners use cookies and similar technologies for site functionality, analytics, and advertising. You can control cookies through your browser settings. Some features may not function properly without them.
Your privacy rights
Depending on your state of residence (for example, California, Virginia, Colorado, and others), you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of the sale or sharing of personal information and certain targeted advertising. To exercise these rights, see our Do Not Sell or Share My Personal Information page or contact us using the details below.
Data retention and security
We retain personal information for as long as necessary to fulfill the purposes described in this policy and as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is completely secure.
Children's privacy
This website is not directed to individuals under 18, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. The "Last updated" date reflects the most recent changes.
Contact us
For privacy questions or to exercise your rights, email us at info@thedebthelper.com or use our Contact page.